Amazing Customer Service from Chase Direct
If you have previously purchased a Chase digital piano then you will know about the brilliant customer service offered by the Chase Direct team. If you have newly discovered Chase and Chase pianos then be assured that the customer service provided by the company is second to none!
Friendly Sales Team
Many people are overwhelmed by the enormous range of digital pianos stocked by Chase Direct. There is a huge variety and each electric piano has its own page on the website. On these pages you can read more about the technical specifications of the piano and place an order. Having looked at the electric piano pages on the Chase website, you are always welcome to call up the Chase piano team on the phone. The friendly sales staff are always happy to spend time on the phone answering questions about different digital pianos. The sales team make it their mission to find you your perfect digital piano, so you are in safe hands with them.
Great Customer Service from the Dispatch Team
Once you have placed your order with Chase Direct, either online or over the phone, the process of getting your new digital piano is very smooth. Unless the piano you have ordered is a pre-order, the delivery time from ordering your electric piano to it arriving at your door is usually about three working days. When you place your order, there is usually an option to choose which day you would like your delivery on. For an electric piano, this is speedy delivery! In the very unlikely event that anything ever goes wrong, all you need to do is call up the Chase Direct office. The team then prioritise getting your piano to you as soon as possible!